Frequently Asked Questions

On some devices, dark mode might not work correctly due to the system is forcing an app-level dark mode. We've observed such issues on certain Xiaomi devices (you may follow similar steps if you encounter dark mode issues on other devices), here's how to fix it:

1. Go to your device's Settings > Display > Dark mode > More Dark mode options
2. Turn off "Adjust text and background automatically"
3. Under Individual apps, turn off Notewise.

To add new pages, you may:

• Tap the new page button on the top left at title bar.
• When scrolling to page end, a new page button will show up beside the scrollbar. Tap to add a new page.
• Open note outline and tap the new page button at top right.

1. Tap outline button on toolbar. Thumbnails of all pages of the note will be shown.
2. To re-arrange pages, long press a page and move it to a different position.
3. ‍To delete, duplicate or export some pages, tap select button at top-right and select the   pages.

To open eraser settings:

1. Select eraser tool from toolbar.
2. Tap on the eraser tool once more.

When "Erase entire object" is enabled, an entire object (e.g., an entire stroke) will be erased.

When "Erase locked objects" is enabled, locked objects will become erasable.

You can also adjust the types of objects that can be erased, by default only Pen and Highlighter blocks are erasable.

1. Select text tool from toolbar.
2. ‍‍Double tap anywhere on the canvas to create a textbox. Keyboard will be shown once a textbox is created.

1. Select text tool from toolbar.‍
2. Single tap text to select the textbox.
3. ‍Change color, font size and font styles using buttons on toolbar.
4. ‍Tap the edit button to bring up keyboard and start typing.

To duplicate, copy & cut, select objects using lasso tool, tap the three-dot menu button.

If you tap Duplicate, the selected objects will be immediately duplicated near the already selected objects.

If you tap Copy, the selected objects will be added to clipboard, which can be found inside the library tool. Tap or drag items from clipboard to paste. Clipboard keeps your most recent 10 copy/cut items.

If you tap Cut, the already selected objects will be deleted and a copy of it will be added to clipboard.

If you tap Add to library, the already selected objects will be added into the library tool, which can be reused across pages and notes. Unlike clipboard, items inside library are stored persistently.

Locked objects will not be selected by Lasso, unless you've enabled Select locked objects in lasso tool. In eraser settings, you can also toggle Erase locked objects to allow/disallow erasing locked objects.

To lock objects:

1. Select Lasso tool. Use lasso tool to select the objects that are to be locked.
2. Tap the lock button.

To unlock objects:

1. Select Lasso tool. Tap the Lasso tool button again to open lasso settings.
2. Enable Select locked objects. Close lasso settings.
3. Use lasso to select the objects that are to be unlocked. Tap the unlock button.

To create a new shape:

1. Select shape tool from toolbar.
2. Drag on cavas to create a new shape or tap an existing shape to select the shape.
3. For shapes that support modifying, some orange control points will be shown. Drag on these points to modify the shape.

To edit an existing shape:

1. Select shape tool from toolbar.
2. Tap an existing shape on canvas.
3. You may now start editing the shape using the orange control points, or tap the lasso button on the popup menu to continue editing in lasso mode.

Only hyperlinks inside PDF files are supported. We currently do not support hyperlinks inside a textbox.

To open hyperlinks inside PDF files:

1. Make sure you're on scroll mode. (Stylus & finger > Single finger > Scroll).
2. Tap a hyperlink on the PDF.

1. Open your device's Settings > Advance Features > S-Pen >Air actions.
2. Tap your desired app under Air actions.
3. Find and tap Notewise. Make sure it's turned on. You can also customise actions for different gestures in the popup.

Currently only Samsung S-Pen is supported. Here's a video tutorial from Samsung on Air actions.

You can also long press the primary button on your S-Pen to switch to eraser.

To backup:

1. Open the note that you'd like to backup.
2. Tap three-dot menu button at top-right of the screen. Tap Export button and select Notewise format.
3. Tap export button and save the exported .notewise file on your device, or any cloud drive like Google Drive, OneDrive etc.

To restore:

1. Open Notewise app, tap + button at bottom-right of screen.
2. Tap Import Notewise file button and select a .notewise file to import.

This is not currently supported. However, we're already working on this feature, please stay tuned!